Privacy Policy
Welcome to SecondBaar. Your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, and the choices you have when using our platform.
Compliance Notice: This privacy policy has been updated to comply with India's Digital Personal Data Protection (DPDP) Act, 2023. We are committed to protecting your personal data and processing it in a transparent, lawful manner.
1. Who We Are
SecondBaar is an online marketplace that allows users to buy, sell, and exchange products and services. We help connect buyers and sellers, but transactions are conducted directly between users.
2. Information We Collect
When you use SecondBaar, we may collect:
Information You Provide
- Name
- Mobile number
- Email address
- Profile information
- Product listings, photos, and descriptions
- Messages sent through our platform
- Payment-related information (if applicable)
Information We Collect Automatically
- IP address
- Device information
- Browser type
- Location data (if permitted)
- Website usage and activity logs
- Cookies and similar technologies
3. How We Use Your Information
We use your information to:
- Create and manage your account
- Publish your listings
- Help buyers and sellers communicate
- Improve our website and services
- Prevent fraud, spam, and misuse
- Provide customer support
- Send important account and security notifications
- Comply with legal requirements
4. Sharing of Information
We do not sell your personal information. We may share information with:
- Other users when you post listings
- Service providers who help operate our platform
- Government authorities when required by law
- Payment and verification partners, where applicable
5. Information Visible to Other Users
When you create a listing, certain information may be publicly visible, including:
- Your name or username
- Product details and images
- General location
- Contact information that you choose to share
Please avoid posting sensitive personal information in listings.
6. User Communications
Messages exchanged through SecondBaar may be stored to:
- Facilitate communication
- Investigate disputes
- Prevent fraud and abuse
- Improve platform safety
7. Cookies
We use cookies and similar technologies to:
- Keep you signed in
- Remember your preferences
- Measure website performance
- Improve user experience
You can manage cookie settings through your browser.
8. Data Security
We use reasonable security measures to protect your information. However, no online platform can guarantee complete security. Users should also take precautions to protect their accounts and personal information.
9. Your Rights
Under India's Digital Personal Data Protection (DPDP) Act, 2023, you have the right to:
- Access your personal data
- Correct inaccurate or outdated information
- Delete your account and personal information (right to erasure)
- Withdraw consent where processing is based on consent
- Request a copy of your data (right to data portability)
- Nominate another person to act on your behalf in case of death or incapacity
To exercise these rights, contact our Grievance Officer using the details below.
10. Account Deletion
You may request account deletion at any time. After verification, we will remove or anonymize your personal information, except where retention is required by law or for legitimate business purposes.
11. Children's Privacy
SecondBaar is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
12. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for their privacy practices or content.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.
14. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us at:
SecondBaar Support
Email: support@secondbaar.com
Grievance Officer
Email: grievance@secondbaar.com