Account Deletion Policy

At SecondBaar, we respect your right to control your personal information and account. This Account Deletion Policy explains how users can request deletion of their SecondBaar account and what happens to their information after such a request.

By using SecondBaar, you agree to the terms outlined in this policy.

1. Requesting Account Deletion

Users may request the deletion of their SecondBaar account at any time by:

• Using the account deletion feature available within their account settings (inside the mobile application).
• Contacting our support team via email at support@secondbaar.com.
• Submitting a request through the Contact Us page on our website.

For security purposes, we may require identity verification before processing an account deletion request.

2. What Happens After You Request Deletion

Once your request is verified and approved:

• Your account will be deactivated.
• Your public profile will no longer be visible to other users.
• Active listings posted by your account will be removed from the platform.
• Access to your account and associated services will be disabled.

3. Information That Will Be Deleted

Subject to legal and operational requirements, we will delete or anonymize the following data:

• Profile information (name, email, phone number, profile photos)
• Contact details and preferences
• Active and expired listing history
• Messages exchanged on the platform (may be archived but hidden from public view)

4. Information We May Retain

Even after account deletion, SecondBaar may retain certain information where necessary for:

• Compliance with legal or regulatory obligations.
• Fraud prevention, safety, and security investigations.
• Dispute resolution or enforcing our Terms and Conditions.
• Financial record-keeping and tax audits.

Retained information will only be stored for as long as reasonably necessary under applicable law.

5. Pending Transactions and Disputes

Account deletion requests may be delayed or restricted if there are unresolved disputes between users, ongoing investigations regarding fraud or policy violations, pending transactions, or if legal retention is required.

6. Recovery of Deleted Accounts

Once an account has been permanently deleted, it is completely irreversible. You will not be able to recover your account information, listings, chat history, or transaction history.

7. Processing Time

Account deletion requests are generally processed within 7 to 30 business days, depending on verification requirements, platform activity, and legal obligations.

8. Contact Us

For account deletion requests or questions regarding this policy, please contact us at: